Job PurposeAt Emirates our Revenue Optimization team is responsible for managing a combination of pricing, demand, and spaneting strategies. We work to maximize revenue growth for our organisation, ensuring Emirates Group continues to reach its targets.
As Revenue Optimisation Analyst, you will manage Emirates revenue management disciplines to ensure Emirates Airline revenue and yield is maximised, with EKs competitive position maintained on a regional and network basis. Ensure and maintain accurate forecasts through the formulation of spanet analysis and strategies, facilitating pro-active decision making in offering/withdrawing prices and inventory thus optimising network revenue. Develop and maintain expertise around revenue management principles and techniques.
In this role, you will:
Generic
- Optimise network revenues across all Origins and Destinations, including new routes, using processes, procedures and controls related to Pricing, Origin and Destination forecasting and flight optimisation through inventory control.
- Evaluate spanet trends, forward bookings, competitor behaviour, performance of past initiatives and offer proactive recommendations and actions to drive network revenue daily. Using data sourced from multiple sources such as PROS, local sales offices, ATPCO, pricing systems, assess competitor activity, recommend, and prepare competitive responses and strategies aimed at retaining spanet share and optimising revenue.
- Analyse passenger demand at spanet/flight level based on historical data, capacity, competitor environment and other factors.
- Audit and ensure RO standards and procedures are followed to through both the regional RO Market Operations team, Inventory and Commercial Operations.
- Provide guidance and requirements to both the RO Standards and Procedures team and the RO Systems team on operational requirements for business process and system development.
- Manage internal relationships ensuring Revenue Optimisation alignment with Commercial objectives alongside those of other internal stake holders; SVP-CO, RMCO, Area/Sales Managers, Corporate Communications, Skywards, EGIT, EKAS, Planning and other departments.
Flight Analysis
- Achieve network revenue targets through the control of traffic flows, fare mix and overbooking.
- Set and maintain PROS system parameters for flight management.
- Monitor holiday traffic and group bookings on all future departures to ensure that optimum seats are protected for high yield passengers.
- Manage flight booking and overbooking profiles whilst maintaining an optimal class and traffic mix for allocated flights.
Pricing
- Perform comprehensive evaluation and analysis of all online, interline fare proposals from sales offices and approve, disapprove, or negotiate and recommend appropriate action and pricing authorization.
- Proactively develop competitive and spanetable pricing products and distribution strategies, added value programmes, develop, maintain, and distribute to the local sales offices, pricing output in the form of circulars, agreements, website updates, group traffic agreements etc. which contain detailed instructions on the application of all pricing plans/programs.
Demand
- Manage point of sale O&D forecasting and optimisation systems by applying appropriate influences to ensure forecasts reflect spanet conditions and seats are available at fares that maximize revenue for Emirates.
- Monitor and control forecasts at regional, point of sale and flight level using forecast error reports and communication with RO systems team.
QualificationTo be considered for the role, you must meet the below requirements:
- Degree or Honours (12+3 or equivalent) with 5+ years experience in Commercial/Sales and Revenue Optimisation.
- 5 years experience in revenue management or a commercial department as well as experience in the use of ATPCO, Airfare, Infare, PROS, Group Handling, Software development. Exposure to office automation environment as well as analytical skills, ability to perform statistical analysis of various business situations for revenue enhancement. Certificate/diploma in international ticketing and fare construction from IATA, UFTAA or a recognised airline in-house training facility.
- Strong analytical skills and proven ability to work at all levels and across different cultures.
Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.
Salary & benefitsJoin us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers