Base Manager - Bristol
We are easyJet – a FTSE-100 listed, multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
What makes us easyJet? Our Promise Behaviours - we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.
Read on if you
- Have experience leading and developing high performing teams
- Thrive on driving operational excellence and crew engagement
- Have a passion for creating a strong safety culture and supporting crew welfare
- Love leading teams and making lasting memories for customers in a highly focused operational environment
The Team
You’ll join the Cabin Services Department, dedicated team focused on delivering an excellent experience for our customers through our amazing cabin crew, with laser sharp focus on our operation championing leadership and commercial awareness in all we do. Together, we build a thriving Cabin Crew community who are at the heart of all we do,
The Role
As Base Manager at Bristol Airport, you will be accountable for crew management within the base, with a focus on cabin crew welfare and support. You will drive crew and Cabin Management performance and engagement while ensuring operational excellence.
- Lead an effective crew community that thrives on efficient operations, leadership, and commercial awareness
- Maintain flying qualification
- Line manage, coach, and motivate our Crew
- Ensure compliance with company policies and procedures in accordance with easyJet Operations Manuals and other relevant systems
- Understand the departmental priorities and drive and champion future opportunities with a keen eye on detail and ability to see the bigger picture.
- Take responsibility for a strong safety culture and deliver the cabin crew safety agenda
- Maintain local relationships with Union representatives
- Promote career progression
- Recognise crew for high performance, going the extra mile and delivering Wow moments
- Drive high levels of crew and team management and engagement working closely with local Trinity teams to deliver the required standards.
- Perform standard assurance checks in support of safety and compliance
- Manage crew performance including attendance management, conduct, aligned to company policy and procedures
- Manage crew welfare and support, taking personal accountability for resolving issues
- Ensure visibility through effective organisation, time management, and base presence
- Support the FRMS team with effective management of fatigue events and trends
- Lead in organising innovative ways to communicate with remote teams
- Oversee all base administrative tasks and support where required
- Maintain sound working relationships locally with airport personal and suppliers to support the base operation and resolve issues.
- Maintain health and safety standards in line with local and easyJet requirements
- Deputise for other Base Managers to cover leave as required
- Oversee base expenditure and expenses
- Manage costs against budgets
- Work as a network team to support each other as a pooled resource
