Opportunity

We have an amazing opportunity to join our fantastic Menzies Aviation team to manage and coordinate our Regional Deicing Program, the Regional Deicing Manager will be responsible for the continued development, implementation and oversight of the Deicing program for the Menzies Aviation Americas Region. This position requires a self-motivated individual that is extremely organized and has an extensive deicing experience.

We are looking for an experienced Regional Manager who has a genuine passion for looking after their people, someone who has a proven track record in managing a business unit, is fully conversant with airline ground handling procedures, aviation safety and security procedures.

If you love being in the heart of the operation and are ready to embrace the fast-paced environment of Aviation, then please read on!

Key responsibilities

We believe a happy workforce is a safe workforce, our people are the heart of our business. Utilizing your leadership skills, you will build, inspire, and develop your team to deliver the best service for our customers.

You must be present with your team and be a fantastic communicator. You will draw on your operational experience to ensure all standards, especially safety and security, are adhered to in our fast-paced environment. You’ll be financially astute, a strategic thinker and enjoy building positive working relationships with everyone around you including other airport teams and customers.

Following safety, security, and airline-specific procedures, you’ll put our people, our customers – and their customers, at the heart of everything you do.

What is in it for you?

Firstly, you will be working for the worlds’ largest aviation services provider (by number of countries) and with some of the most prestigious airlines in the industry. You will have the opportunity to shape and develop the team around you, ensuring you have the best team of experts in their field.

In addition, we’ll offer travel concessions, medical and dental benefits, company matched Registered Retirement Saving Plan (RRSP) contribution, industry leading terms and conditions and full support and training throughout your career journey with us.

What’s next?

If all of the above has got you excited and you want to join Menzies Aviation, please hit the apply button! For further details on the position please contact Inbal.Haanpaamenziesaviation.com

About Us….

People. Passion. Pride. This is what has driven our teams since 1833.

We have been evolving as business since 1833 and have developed to become a critical partner in the global aviation industry, providing air cargo services, fuel services and ground services at airports on six continents.

That’s the big picture – but at the heart of our business is our people. Whether serving customers landside or airside, above or below the wing, we’re passionate about what we do and take great pride in delivering the best service for our customers.

Safety and security are our highest priority. We have a duty of care to look after each other, our customers, and their customers. Not only that but we truly care about the communities where will live and operate.

For Further Information See Job Description Below

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Regional Deicing Manager

Reports to: Director, Quality & Compliance, Americas

Location: Grapevine, Texas - Ability to work from the Corporate Office in Grapevine, Texas, or near a major US airport to allow for a ‘work-from-home’ scenario at the discretion of the company.

Travel: Travel will be required at the needs of the business and will likely increase in the winter season (September through March in the northern hemisphere and May through August in the southern hemisphere)

The Deicing Regional Manager is responsible for the continued development, implementation and oversight of the Deicing program for the Menzies Aviation Americas Region. This position requires a self-motivated individual that is extremely organized and has an extensive deicing experience.

Safety, Security, and Environmental stewardship are core values of Menzies Aviation (MA). MA has a duty of care to provide a safe workplace to our Employees. Similarly, Menzies’ employees have an obligation to assist in maintaining a safe work environment via the following principles:

• Ensure that they work safely in accordance with company policy and procedures.
• Report safety incidents, risks or safety concerns using the Safety Management System (SMS) reporting system.
• Recognize opportunities to contribute to the continuous improvement of safety and its management.
• Stay current with information and knowledge relevant to performing their duties safely.

Main accountabilities include:

• Serves as the Regional Head of Deicing Training (DI-L70 as outlined in the Menzies Aviation Ground De/Anti-icing Manual)
  • Ensuring that his/her own understanding and competence is sufficient to hold this position.
  • Ensuring the effective delivery of the training program for the organization, including delivery of DI-L40 training to all Deicing Instructors within their region.
  • The Regional Head of Deicing Training shall have received Deicing Instructor (DI-L40) training and shall have sufficient knowledge in basic instructional methods (e.g., train the trainer) for this level of qualification.
• Serves as the Regional Deicing Coordinator as outlined in the Menzies Aviation Ground De/Anti-icing Manual
• Ensuring that the process needed to maintain the quality of systems to deliver clean aircraft during winter operations are established and maintained.
• Reporting to senior management on the performance and effectiveness of these systems and any need for improvement; and
• Ensuring that the need to conform to the clean aircraft concept is communicated throughout the organization. Ensuring that all company requirements in respect of the Deicing/Anti-icing process are continually met.
• The RDC is responsible for providing technical and operational support to stations within the region. One of the main objectives of the role is to maintain safety, Assist Corporate Risk, GSE, and Procurement Departments in reviewing equipment and material purchasing plans for compliance with applicable HSE rules, regulations, and practices; and determine necessary changes to facilitate a safe work environment.
• Conduct needs-analysis by conferring with Managers and Supervisors to determine training needs
• Coordinate administration of the Worker’s Compensation Program within assigned locations, to include working with the insurance carrier to reduce employee injury and lost time.
• Provide Corporate Risk Department, Regional Vice Presidents, and General Managers with verbal and written reports describing obstacles, achievements, and recommended actions within the Risk environment.
• Other duties as reasonably requested.
• compliance and performance and a consistent approach to de-icing operations. The Station De-icing Coordinator (SDC) takes the technical and operational lead from the RDC.
• Organizes and oversees the Winter Readiness program and visit select locations annually to ensure stations are prepared by the readiness date.
• Develop material for an annual virtual or in-person conference with all deice locations.
• Work with the Americas Training, Global Learning, GSE staff and other vendors and fluid suppliers as necessary to ensure Menzies can deliver clean aircraft to our customers by the airline readiness date and throughout the season.
• Active member in the Deice Steering Committee to drive continuous improvement in all areas including Training, Processes & Procedures, Inspections and Audits.
• Have a good working knowledge of FAA regulations and SAE standards
• Analyze deicing performance metrics, fluid usage trends, audit results, and incident reports to drive continuous improvement.
• Provide support for emergency deicing related incidents (e.g. fluid spills, major equipment failures, or aircraft incidents).
• Attend the SAE conference every other year (when the conferences are held in the Americas).
• Leads, Supervisors, and Managers have the following safety-related responsibilities:
• Participate as a key member of the network risk management team promoting & driving the ‘Safety First’ culture – to include exercising Stop Work Authority (SWA) as necessary to prevent unsafe conditions or acts.
• Lead by example and immediately correct at-risk behaviors of staff; and provide on-the-spot training and coaching, as required.
• Ensure the cascade of relevant Safety information to staff as needed.
• Implement the MA Safety Management System (SMS) within their area of control and encourage the engagement of their staff in the safety management processes.
• Be familiar with all aspects of the local Emergency Response Plan/Local Contingency Plan.
• Ensure staff adherence to Standard Operating Procedures (SOPs) and associated training.
• Ensure that equipment is properly inspected before use; and that unsafe equipment is properly removed from service (via Red Tag and/or Lockout/Tagout procedures).
• Actively promote Menzies’ Fair & Just reporting culture at all levels of the business.
• Assume responsibility for reporting incidents and accidents into MORSE; and participate in required investigations and implementation of corrective actions.
• Maintain focus on operational procedures to ensure changing risks are addressed (via written and dynamic Risk Assessments) and safe working practices developed and adopted (via documented Local Operating Procedures and Training).
• Complete routine performance assessments of people, processes, and facilities/equipment using the SMART tool.
• Other duties as assigned.

Qualifications and Experience

• At least five years of deicing operational experience is required.
• General knowledge of Fluid Management, Deice Truck functionality and Fluid Mixing systems is required.
• Experience of working within a fast-moving, evolving environment with new technology/services/infrastructure/priorities and working practices (processes).
• Excellent organizational, planning and administrative skills and a strong eye for detail.
• Ability to work independently and a good team player, with a hands-on, practical approach in providing solutions in a challenging and dynamic environment.
• Excellent interpersonal and vendor management skills with the ability to communicate with people at different levels and from different geographical and ethnic cultures.
• Experience of working in a busy, sometimes high-pressure environment.
• Experience of dealing with work of a confidential and sensitive nature.
• PC (Word, Excel, PowerPoint) literate to a proficient level.

• Fluent in both written & spoken English. Ability to speak and write in Spanish is preferred.
• Enthusiastic, self-motivated, and disciplined
• Flexible hours based on the needs of the company (may require work outside of regular business hours).
• Ability to work from the Corporate Office in Grapevine, Texas, or near a major US airport to allow for a ‘work-from-home’ scenario at the discretion of the company.
• Travel will be required at the needs of the business and will likely increase in the winter season (September through March in the northern hemisphere and May through August in the southern hemisphere)