Job Description:

Job objectives

• Build and maintain a confident relationship with the Customer across all customer organizations.

• Manage and develop the business in order to optimize revenue by customer over the whole life of Airbus products, services and solutions.

• Provide accurate forecasts of Airbus business within the account.

• Represent Airbus interest in relevant associations, and lead for Public Affairs when appropriate.

• Manage and drive analytical support to the Sales & Support team by pro-actively researching and analyzing commercial/market/competition data as well as presenting results and recommendations in an effective manner 

• Manage and drive various assigned tasks as well as various assigned regular reporting and administrative tasks 

Primary responsibilities

• To ensure highest possible level of customer satisfaction and feedback to Satair relevant functions or relevant Satair management on areas of required improvement

• To meet goals and success criterions for sales/marketing tasks in own sales area

• To plan/manage/coordinate own sales and activity plans in close cooperation with Head of Sales and Support and Satair (Beijing) Co Ltd’s other Departments

• To collect and feedback market intelligence into the organization to ensure qualified services towards the customers.

• To create and work with customer account plans within own sales area

• To provide regular reporting updates on customers and competitive landscape within own sales area

• To ensure/create general sales initiatives, follow up and response
  To ensure the establishment of a correct pricing and quotation in own sales areas resulting in optimum profit

• To meet sales budget for own sales area based on overall evaluation of the total  sales potential in own sales area

• To develop knowledge of products, competitors and political and inter-cultural conditions

• To monitor and report conditions in the market place of importance to Satair (Beijing) Co Ltd’s competitive ability, including competitor behavior and activities

• To keep the Head of Sales and Support informed about any divergence from agreed budgets and plans including mitigating action to underperformance

• To participate in the promotion of cross and up-selling strategies towards growth accounts

• Where relevant/required to assist the Product Marketing Department furnishing Satair’s suppliers with information on market conditions and assist/participate in customer meetings

• Provide product quotation on the customers’ portals to boost sales opportunities

Secondary responsibilities:

• Lead and conduct various data analysis to identify gaps against AOP/Budget/Forecast, potential opportunities and business drivers and make proposals on most effective means to achieve regional commercial objectives

• Participate in and contribute to the regular Budgeting and Forecasting exercises

• Track the sales development of Services and Product Lines and manage regular progress reviews with relevant stakeholders (Head Of Region, Heads Of Sales, Account Directors, Product Managers, etc.)

• Collect data from company data repositories (e.g: SAC, C4C etc), Monthly Regional Sales Reviews and other sales reports for analysis of past sales to determine trends and recommend improvement actions

• Monitor and manage the Sales Pipeline and provide regular updates and reports to Management

• Produce manage, develop, standardize and present various sales reports to Management

• Lead the follow-up and updating of open ASCN market/sales related actions both internally and externally 

• Be the lead organizer for the arrangement of internal meetings and events

• Support and contribute to the creation, development and overview of Strategy Plans, Sales Plans, Customer Account Plans etc. 

• Lead the preparation for Weekly/Monthly/Quarterly reviews and deliver workshops with commercial outcomes, etc.

• Conduct research into and report to management on market developments and competition 

• Manage Sales & Support team data maintenance in Satair systems as and when required 

• Take minutes and register actions from Sales & Support team and other ASCN relevant meetings and manage the action trackers

• Be the focal of process improvement and performance on commercial domain

• To drive and complete any other tasks assigned by management

General:    

• Comply with Satair’s mission, values and Quality Management procedures

• Comply with Satair’s guidelines on Ethics & Compliance

• Understand, share and live the Satair values

• Respect and follow Satair’s processes and procedures 

• Keep management informed about status of agreed tasks 

• Comment/advise on unsatisfactory situations within the organization, and propose potential solutions for improvements

• Identify and offer suggestions to improve efficiency

• Contribute to the optimisation of Satair’s business procedures, IT systems, including Satair’s E-commerce portal, SAC etc.

• Be well informed about and familiar with the latest developments in Satair’s business

• Have an inter-cultural understanding

• Participate in occupational safety and health efforts

• Contribute towards a positive and inspiring working environment

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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